Frequently Asked Questions

Influencer

Why does CreatorDen need access to the social account?

Do not worry, you are the only person who can share over the application. CreatorDen does not display and record ciphers in any way. You communicate with social media platforms and confirm that your account belongs to you. And no, we will not see your messages.

How can I price my offer?

When creating a budget, pay attention to the nature of the desired content, the number of followers, and the rate of interaction. You can view project budget details for your project owner in project details. If you think that the service has a value below the desired budget, it would be wise to give it a budget instead of a high budget. As a general guideline, if there is an account below the 50K and 4% interaction rate, the budget bid will increase the likelihood of being accepted as soon as $ 1000.

How is the Proposal and Approval process progressing?

Influencers evaluate existing campaigns according to the advertiser's brief and formulate their proposals together with budget requests. In the proposal context, Influencer tells you how to include your campaign and supports it with sample content and / or references. When the content is created by the Influencers, the brand is notified. The brand may approve the content, reject it, or request a change using the messaging domain. When the offer is approved, the advertiser is charged and prepares the content to share the influencer, sharing it with the advertiser for Sharing Confirmation. When the advertiser approves, the content is shared on the proposal-holder account. The Influencer is only credited to the payment account when it fulfills the requirements set forth in the proposal.

CreatorDen, is he away from agencies?

Never. We work closely with many successful agencies. We have a serial and practical business mix and we control both our brands and our relationship with influencers from a single point to a point.

Do I have the possibility of responding to my sponsored posts from my followers?

Even occasional unsubsidized senders can react. But with a natural and fun shipment, you can ensure that your followers are able to react positively. You have spent a great deal of effort on sharing with your followers until this time. That is why they will always take your senders into account.

When can I get my payment?

After approval of the sender you have shared with the mark, the payment proposal submitted at the beginning of the mark is transferred to your account at any time. When you request payment withdrawal via application, your application account will be credited to your account within 30 business days. You can edit your account information at any time through the app.

Does CreatorDen have an Android app?

Yeah! From your Android app, you can find it on the Play Store.

Do I have a chance to connect to more than one account with the app? For example, can I connect to two different Facebook accounts?

You can link your Facebook Page, Twitter, Instagram and YouTube accounts at the same time. However, you have to sign out to switch to another account on the same social media platform.

How is CreatorDen's pricing policy?

CreatorDen is getting 20% ​​service price over the influencer bid prices.

What happens if a brand / influencer does not follow the Terms of Use?

We take the Terms of Use very seriously as CreatorDen. When this happens, we end membership of these brands or influencers. If you feel that a member's conditions do not fit, you can notify team@creatorden.com.

How do I get to the brands' products?

Brands do not send the product that needs to be advertised to Influencers unless they explicitly state in their briefs. In this direction, you can promote products that you are a supporter and that you already own or are willing to buy.

I bought the product but the sender was rejected by the brand, what can I do?

This may be a little depressing. In such a case, you will benefit from accepting the demands of the products you can buy on a voluntary basis and use in your daily life.

Do we have negotiations on prices with the brands we have evaluated for their content?

Definitely possible. You can talk as you like. You can only evaluate bids that satisfy you. It is possible to send a message to the brand representatives using the messaging domain.

Who can see my app membership?

You can anonymously review your claims. If you send an offer to the brand to create and confirm the shipment, you can only see who you are.

What should I do if my account did not transfer money?

Within 15 working days after you make a payment request, your application fee is taxed to your location and transferred to your account. However, if you have not received your payment, you can contact us via team@creatorden.com.

Why does nobody approve the content I create?

Sometimes it can take a long time for brands to decide on content. Be patient. Generally, campaigns that brands send are able to create more than one influencer. The brand may approve all of the content provided by different influencers or approve and approve a few of them. This means that you will be in constant competition with other influencers. Be creative, engage the brand.

There is no answer to my proposal. What should I do?

First of all we apologize for keeping you waiting, but the brand decision flow can take a long time in some cases. Our team is accelerating the process by communicating with campaign owners every day. You can still email team@creatorden.com for further information.

Can I share sponsored shipment as much as I want?

Absolutely. The CreatorDen platform exists to bring you with content requests from brands. However, if you have exceeded the shipping frequency you have adopted until this time, and your deliveries begin to become boring, you will lose your effectiveness. In this respect, it is very important that you keep in mind the frequency of sharing that you have embraced in the beginning and keep your shipment quality stable.

How long can shared content remain in influencers' accounts?

Influencers can delete content they have created 30 days after sharing. But generally shared content is not deleted. Likewise, they should not be erasing other influencers' posts in time.

If I have to revise and give feedback, why can not I get to the phone number and email address of the brand agent?

Unfortunately, it's not clear to share the phone number or email address of each brand agent. In order to protect everyone's privacy, we chose to keep this information. If you have any problems, please contact us at team@creatorden.com.

Brand & Agency

How do I use CreatorDen?

The CreatorDen application is designed to help influencers get to content requests more quickly. You will present to the influencers the duration of the campaigns CreatorDen Platform you can control it.

How can I be sure that Influencer's followers are real?

One of the most important factors for the brand is the quality of the influencer's follower who will pay. Whether the influencer that will send the sponsored shipment has real followers can easily be determined. Fake accounts are often spam-filled and have no personal postings. We permanently delete illegal accounts like this from our system.

Is there a setup or membership fee?

No. You only pay when you buy an Influencer sender. We do not charge you for membership or to create your brief.

Do I have a chance to review before I share my Influencer campaign?

CreatorDen pay only if you approve the sender that influencer shared. You will not be charged for creating a Brief or for revising the content that Influencer creates.

What is the minimum number to use the app?

The amount depends on the expectation of the brands to use.

From creatore; Is it away from PR, media, advertising agencies?

Not exactly. Because, as Creator, we get help from agencies to increase the effectiveness and performance of campaigns, although we leave the process of creating and shaping campaigns to the brand itself.

How to Create a Campaign?

Complete the steps by creating a membership in the CreatorDen Platform, taking advantage of our Help Center and Platform Tour.

How can I be sure that Influencer is worth the fee I pay?

It's a completely subjective subject, but if you ask us, it's a fun part of it. Influencer's share of creativity, sincerity, return and brand name influences can help you identify it.

Why is my content requirements long?

Be patient. Their content will be generated within a week at most. If you have spent more than a week and have not received a recommendation, we recommend that you recreate your campaign so that it attracts the attention of the influencers.

How is CreatorDen's pricing policy?

CreatorDen will tax the price of the influencer for each shipment they purchase and submit it to advertiser approval. Our taxation policy is 10% withholding + 18% VAT.

Who creates the content?

Influencers create content that matches the campaign briefs they create. Markets can be represented by everyone, just as PR or media agencies. But only the influencers themselves are the senders.

How long can shared content remain in influencers' accounts?

Influencers can spend 30 days after sharing their content. But generally shared content is not deleted. Likewise, they should not be erasing other influencers' posts in time.

What should I watch while using the platform?

Points to note Terms of Use you can find. We expect to be adhered to by these influencers and brands in order to keep the integrity of the marketplace we create.

How can I be sure that an Influencer will not promote a competing company in the future?

The influencers, who usually use the platform, are the people who are respected by the followers. Therefore, an influencer takes care not to make contradictory sharing in order to lose its reputation in the eyes of the mass of followers. However, while you are doing your selection, you should review the influencer's previous submissions to make sure you have a person who fits your profile.

Can I pay by sending items to Influencer?

No. However, while creating your campaign

I do not know any of the Influencers.

As long as you do not follow in the social media, it's normal to define it. But those who follow the influencers know them very well and love them. That's why there are so many followers.

Can I take a look at the social impact of influencers before approving the content that is created?

Of course. You can look into the influencers' social media accounts and see how they have a mass. You can also find details about the follower kit on the CreatorDen Influencer Profile page.

What should I do if I do not like the generated content?

Compared to traditional media channels, brands have less control over influencers' campaigns. The Influencers are in an unprecedented interaction with thousands of followers. Nevertheless, if you do not find the content created appropriate, you can always provide feedback, request revision.

How can I choose the right influencer?

Create a campaign now. When someone from Influencers creates a piece of content you can understand the appropriateness of the audience and markup they address by looking at the shares they make in their social media account.

What can I do if I am not satisfied with the campaign results?

The results are shaped by different social media variables that we can not control. If you are not satisfied with the results, please contact us at team@creatorden.com and create a campaign with the best results.

What if the influencer shares the wrong item?

If you experience such a rare situation, you can contact us at team@creatorden.com. You do not have to pay if the shipment is shared incorrectly.

What brands can participate in Creatorden?

CreatorDen is open to all brands operating in different areas, including PR, media and advertising agencies.

How is the influencer defined?

We define people with more than 5,000 followers on Facebook, Instagram or Twitter as influencers.

Who owns the rights to the generated content?

As the content is created by influencers, the rights are up to the influencers. For this reason, marketers can share content on the platform on which they are posted; but it can not be used with an advertising purpose other than this.

How does the approval process go?

Influencers evaluate existing campaigns according to the advertiser's brief and formulate their proposals together with budget requests. In the proposal context, Influencer tells you how to include your campaign and supports it with sample content and / or references. When the content is created by the Influencers, the brand is notified. The brand may approve the content, reject it, or request a change using the messaging domain. When the offer is approved, the advertiser is charged and prepares the content to share the influencer, sharing it with the advertiser for Sharing Confirmation. When the advertiser approves, the content is shared on the proposal-holder account. The Influencer is only credited to the payment account when it fulfills the requirements set forth in the proposal.

What happens if I do not follow a Brand / Influencer Terms of Use?

We take the Terms of Use very seriously as CreatorDen. When this happens, we end membership of these brands or influencers. If you feel that a member's conditions do not fit, you can notify team@creatorden.com.

If I have to revise and give feedback, why can not I reach the influencer's phone number and email address?

Unfortunately, it's not clear to share each influencer's phone number or email address. In order to protect everyone's privacy, we chose to keep this information. If you have any problems, please contact us at team@creatorden.com.

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